Support

Support

Tier Program

The Ricoh Dynamic Capture Group reseller program is a graduated tier program designed to provide acceptable margin for resellers who are just entering the solution camera market while offering expanded margin and resources to those resellers that invest in marketing our product and result in larger sales volumes.

The tier system is divided into two groups, the Value Added Reseller group – Tiers 4 through 1 and the Partner group – Partner, Preferred Partner, and Premier Partner. Tier placement is based on the number of camera units sold (accessories are not counted as part of tier qualification). As a reseller achieves camera sales crossing the threshold of a higher tier, they are immediately moved to the appropriate tier and the new pricing structure is applied to the next order. Tier movement also applies to resellers being shifted down a tier if they do not achieve the units specified for that tier at the end of the fiscal year.

After Support

  • Firmware

    Precision Camera and Video Repair Inc.

    (1)-860-749-7380
    7 Anngina Drive Enfield, CT 06082

Downloads

  • Firmware

    Firmware

    Firmware for RICOH digital camera products are available here.

  • Software

    Software

    Software for RICOH digital camera products are available here.

  • Product Materials

    Product Materials

    Product materials for RICOH digital camera products are available here.

  • Brochures

    Brochures

    Find product prochures for RICOH digital camera.

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